This course teaches a practical model for deciding how best to lead others and obtain results. It puts into perspective the ever-changing roles found in leadership, management, and supervision. This course matches clearly MIT's new emphasis on performance management.

At the end of the course, participants will be able to:

• diagnose situations correctly to know when to direct, coach, support, or delegate
• identify and assess the effectiveness of their primary and secondary leadership styles
• communicate effectively with others about goals and performance
• get the right results from others

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